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FAQ

CaseWare Africa Success Community | How do I request my firm's software and template codes?

Published:  15/01/2018
How do I request my firm's software and/or template codes?

  Answer:

All software and codes are distributed by the firm champion. If you are the firm champion, IT contact or main CaseWare contact, use the following steps: 

NOTE: To access the following you will require a Community login.If you are the firm's CaseWare Champion or Renewal Contact and would like to request a CaseWare Africa Success Community log in to access "My Software" - Click here for guidance on how to request a Community login.

To access download for your firm's software package:
  1. Log into the CaseWare Africa Success Community
  2. Click on My CaseWare to access the My Software page.
  3. Click on Launch the download packager
User-added image
This will launch the CQS Download packager where you will be able to download your software. Click here for further assistance on downloading and installing your software.
 
To access the template codes for your firm's software package:
  1. Click on your profile name on the right hand corner of the page
  2. Select My Licenses to access the firm's License Statement
  3. Then click on License Statement to view the installation keys for your templates.
User-added image

This will launch the License Statement can be saved or printed. Click here for further assistance on activating a template code.
 
 
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