I receive the following error when attempting to edit or replace the default logo with the Firm's Logo. How do I resolve Error: Failed to launch server application when replacing the default logo?
To resolve this error and replace the default logo with your Firm's logo use the following steps:
- Firstly Click on Ok, then close the Optimiser Confirmation Report
- Then open the Windows explorer and browse to the default logo location.
- This is usually found C:\Program Files (x86)\CaseWare\Library\ISQC1\CWInterface
- Rename the document titled FIRM with FIRMOLD
- Then paste the Firm’s logo in this location ensuring that the document is titled FIRM
The logo must be saved in BMP format
, this can be done using Microsoft Paint by using:File | Save As |
Then select BMP picture
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