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FAQ

CaseWare Working Papers | I am unable to proceed past step 3 (Registration) on the Installer package, how do I resolve this?

Published:  29/01/2018
I am unable to proceed past step “Step 3: Registration” when installing Caseware from the installer package, how do I resolve this?
 
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  Answer:

  • Select Click here to manually register
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  • On the manual registration screen select either via Web or via Email to obtain the  registration.txt file
  • Create a folder on the desktop and save the "registration.txt" file received from CaseWare Africa in that folder
  • Then click Choose file and browse to the registration.txt file saved onto the desktop
 
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  • Click Open
  • After selecting Open will move to step 4 (Installation)
  • Then click on the Install button
 
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