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FAQ

CaseWare Working Papers | What to do when a Btrieve error 3012 appears when importing a trial balance from Pastel?

Published:  22/11/2016
When I import my trail balance from Pastel into CaseWare Working Papers, I get a ‘Btrieve error 3012’, how do I resolve this?

  Answer:

Solution 1

The first solution would be to re-install the updated version of the Pervasive Software.


Solution 2

As an alternative, you will need to export the trial balance from Pastel into Microsoft Excel then import from Microsoft Excel by following the steps below:
1. On the CaseWare interface, select ‘Engagement’ then ‘Import’.
2. Select ‘Excel File’ as the source of the import.

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3. Browse to where the Excel file is saved then click on ‘Next’.

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4. Deselect the rows you are not using such as table headings and totals then click on ‘Next’.

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5. Select the account number, account description and the balances by right clicking on ‘ignore’ on the relevant columns in order to label the columns. Then click on ‘Next’.

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6. Under advanced specifications, tick next to ‘Clear balances of periods being imported’.

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7. Click on ‘next’ then ‘import’.
 
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