FAQ

Pre-release FAQs and resources | June 2019

Published:  20/06/2019
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  Answer:

Probe Assurance Template

Our CaseWare Africa Product Manager Christiaan Steyn has setup a live webinar that will provide you with an overview of the key changes made to the release of the new version and address any question you may have on the update process.
  • 12 July 2019 | 10:00 -12:00 (CAT) | Click here to book for this webinar.


XBRL Lite

As part of the XBRL journey and product roadmap we will be presenting 3 live webinar sessions hosted by CaseWare Africa's XBRL Lite Product Manager Preven Govender. Ensure you book for this event if you are an XBRL Lite user.
  • 28 June, 2 & 4 July | 09:00 -10:00 (CAT) | Click here to book for this webinar.
  • Read more on the best practice when copying and pasting the required disclosure content from your financials into the XBRL Lite template
 

GRAP and MFMA NT

Our CaseWare Africa Product Manager Stephan van der Merwe will provide you with an overview of the key changes and the resources available during key reporting and submission deadlines.
  • 2 July | 10:00 - 11:00 (CAT) | Click here to for this webinar
 

IFRS 

Our CaseWare Africa Content Provider Angela Van Tonder will take you through the compliance updates (IFRS 16 Leases & SAAPS 3) and disclosure enhancements.
  • 12 July 2019 | 10:00 -12:00 (CAT) | Click here to book for this webinar.
  • Click here to follow the step by step guide on how to update your IFRS template using the new update feature.
 

Tax Management

As in prior years, we will begin our final end-to-end testing once SARS have gone live with their changes on the 1st of July 2019. We plan to complete testing and release our final version on the 4th of July 2019. Please see our release roadmap here to prepare.


General Information

The IRBA recently issued the South African Auditing Practice Statement (SAAPS) 3 (Revised May 2019), Illustrative Reports. As part of our mission to facilitate compliance, SAAPS3 will be included in our June releases.
  • Read the full IRBA report here to find out more. 

IFRS16 is the third significant reporting standards change in under two years and it is set to have a huge impact on businesses in 2019.
  • Read more about "Getting the Groundwork Ready for IFRS16" here

African governments are seeing IPSAS as a way to improve the way they manage public assets and thus accelerate service delivery and drive accountability.
  • Read more about "How to succeed in your IPSAS journey" here
 

Support Live Chat and Case logging

We have a dedicated team of consultants providing you with non-telephonic support. Support queries can be raised via the Community and Live Chat
  • Click here for guidance on logging a support case via the Community
  • Click here for guidance on how to contact support via Live Chat
  • Email your query to support - support@casewareafrica.com
  • Please note our support number has changed you may contact support on - +27 10 494 1001, you will then be prompted to select one of the following options:
    1. Installation, registration, request for codes
    2. CaseWare Working Papers
    3. Audit and Confirmations
    4. Practice Management (previously BackOffice)
 
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