FAQ

Probe | What is the cause of my Probe document being locked?

Published:  23/11/2016
What is the cause of my Probe document being locked?

  Answer:

The locked sign appears on the Probe document for a number of reasons:

  • The document may be opened by another user (Smart Sync Environment)
  • The document may be checked out or signed out by another user.
  • The Probe license may be expired and you need to update the license on your machine.
  • The document may have been marked as read only after sign off using the option available under Tools | Options | Roles
 
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