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FAQ

TaxWare | How to do I fix the Encoding digit out of range error when capturing figures?

Published:  07/02/2017
When capturing figures on the Summary Income Tax Return for Individuals in TaxWare, I receive the following error message, how do I resolve this?
 
User-added image

  Answer:

Please note the following resolution should only be explored if changing the Regional Settings and Compatibility mode for TaxWare fails.

  1. Log into the problematic workstation as the domain Administrator
  2. Navigate to the following path C:\Program Files (x86)\TaxWare 2009
  3. Locate a file in the location stated above ExprPrsr.dll
  4. Right click on the file and select Properties | Security
  5. Add the following user groups by clicking Edit | Add and then typing the names accordingly.
    • Everyone
    • Authenticated Users
    • Domain Users
    • Domain Admins
  6. Assign Full Control for each of the above groups by ticking the Full Control checkbox
  7. Then click Apply to save the changes
  8. Reboot the affected workstation, then open TaxWare.


 
 
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