Caseware Community - Knowledge Base

Changes to the CIPC portal may cause submission issues. Click the Link to get the XBRL hotfix

Windows 11 update might cause script errors in Caseware. Click the Link to get the hotfix

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How to Guide

XBRL Lite | How to license your file

000020517 - How to Guide - Published   29/03/2021
How to activate your license, how to register your licence, how to request your license

FAQ

How to revoke/move or transfer a Caseware License?

000019767 - FAQ - Published   29/05/2023
A detailed guide on how to revoke, move, transfer a Caseware Working Papers License. Transfer License Guide

FAQ

Caseware Time | How do I correct the Installation error which states that “Cannot connect to CaseWare Time Database (too many timekeepers according to license)?

000021264 - FAQ - Published   05/07/2023
Guide on how to fix time keeper license error when installing Caseware Time

Video

How to activate Caseware Cloud Applications for Staff and Groups

000021655 - Video - Published   27/06/2024

FAQ

 New! - Practice Management | Tax & Secretarial Solutions - End of Support

000025371 - FAQ - Published   10/07/2025
This article will provide information on end of support for Practice Management (BackOffice) Support services effective 30 June 2025. Retirement of Tax and Secretarial Solutions

  

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