Kindly be advised that our office will be closed at 12:00 SAST 20 December and will resume normal business hours on 2 January 2025. Please use the self-service option for Knowledge base articles
Changes to the CIPC portal may cause submission issues. Click the Link to get the XBRL hotfix
Windows 11 update might cause script errors in Caseware. Click the Link to get the hotfix
These self-help resources have been created by our Practice Management (Previously known as BackOffice) Support Team to save you time if you encounter these common queries on Caseware Time.
1. Assistance with Invoices
2. Software Installation Assistance
3. Staff Setup (Making a Staff Profile inactive)
4. Customization (Header/Footer modification)
5. Assistance with Invoices (Reset Layout)
6. Assistance with Statements (Blank in company profile)
7. Assistance with Time Entries
