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FAQ

Audit International | How to resolve integration errors 1003 and 1017

Published:  14/11/2018

How do I resolve integration errors 1003 and 1017?

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  Answer:

  • Ensure that any of the financial framework templates are installed (IFRS, IFRS for SME, GRAP or IPSAS).
    • Tools | Templates
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  • Reinstall the Audit International template
  • Ensure the AI file name has no special characters. If there are any special characters, remove them:
    • Engagement | Engagement properties | Name/Address | Operating name
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  • Provide full administrative rights to the client file
    • In File Explorer, navigate to the client file location.
    • Right click on the folder. Click on Properties.
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  • Go to tab Security. Click on Edit.
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  • Click on Everyone. Tick the box next to “Full Control”
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  • Repeat the step for “ALL APPLICATION PACKAGE” and “CREATE OWNER”
  • Click OK. Click OK.
  • Ensure the file is not read-only.
  • In File Explorer, navigate to the client file location.
  • Right click on the folder. Click on Properties.
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  • Go the General Tab. Un-tick the box next to “Read-only (applies to files and folder)”.
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  • Click Apply. Click OK.
 
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