How do I resolve a Microsoft JScript error?

Published: 01/11/2018

When I create a new file from client data I receive the a JScript error message (Microsoft JScript error.(Line 28) Automation server can't create object), how do I resolve this?

Answer:

Click on the Start button | In the Search box type cmd.exe
Right click on the black icon and select Run as administrator

You will now see a screen similar to the one below. Ensure that the window says administrator

You will now need to clear the directory path until you see only C:\
- To do this, type in: cd..
- Press enter and repeat until you see only C:\
Now type in: cd program files | press Enter (program files (x86) if on 64-bit)
Then type: cd CQS Technology Holdings | press Enter
Then type: cd meta reader | press Enter
Your screen should look similar to the following now

Now type in exactly and press enter after each command:

Regsvr32 dsofile.dll
You will see a message similar to the following after entering the command in a.

Regsvr32 metareader.dll
You will see a message similar to the following after entering the commands in b.

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