Kindly note that Caseware support will close at 12:00 pm on Friday 24th May 2024. Please access our community for self-service options.

FAQ

Connector | How do I enable COM Add-Ins for Caseware Connector?

Published:  20/06/2023
My Caseware Connector COM Add-Ins are disabled and I cannot re-enable them. Word and Excel no longer display the Connector options, how do I resolve this?

  Answer:

This usually occurs when Connector (not Connector UDF) is disabled by Excel or Word due to Connector becoming unresponsive.
 

Re-enabling COM Add-Ins

1. In Excel or Word, click File | Options | Add-Ins.
2. Click the Manage drop down and select Disabled Items.
 
User-added image
 
3. Click Go. The Disabled Items dialog will appear.
4. If Caseware Connector is listed, select it and click Enable | Close.
 
User-added image

5. Click the Manage drop down and select COM Add-Ins.
 
User-added image

6. Click Go. The COM Add-Ins dialog will appear.
7. Select Caseware Connector and click OK.
 
Rate this article: 
  (Popularity = 0/100, Rating = 0.0/5)

   Related Articles

Connector | Resolving Common Connector Errors Connector | Getting Started Guide for Caseware Connector Connector | How to install and register Caseware Connector Connector | Using Caseware Connector for your firm's Management Reports view all...



Didn't find what you were looking for?


Watch a video

Check out our helpful video guides

Contact Support

Contact our support team
Caseware and the Caseware logo, are registered trademarks of Caseware International Inc. and are licenced for use to Caseware Africa and Adapt IT. © 2023. All rights reserved.

For more information, visit www.casewareafrica.com

If you would like to keep up to date with the latest Caseware Africa news:

LinkedIn   Twitter   Facebook   YouTube   Instagram   Google  

Copyright © 2024 | All Rights Reserved