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Connector | How do I enable COM Add-Ins for Caseware Connector?
Connector | How do I enable COM Add-Ins for Caseware Connector?
Published: 20/06/2023
My Caseware Connector COM Add-Ins are disabled and I cannot re-enable them. Word and Excel no longer display the Connector options, how do I resolve this?
Answer:
This usually occurs when Connector (not Connector UDF) is disabled by Excel or Word due to Connector becoming unresponsive.
Re-enabling COM Add-Ins
1. In Excel or Word, click
File | Options | Add-Ins
.
2. Click the Manage drop down and select Disabled Items.
3. Click
Go
. The Disabled Items dialog will appear.
4. If Caseware Connector is listed, select it and click
Enable | Close
.
5. Click the Manage drop down and select COM Add-Ins.
6. Click Go. The COM Add-Ins dialog will appear.
7. Select
Caseware Connector
and click
OK
.
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