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FAQ

Corporate Tax Module | What to do if the Tax Computation is not computing?

Published:  06/12/2016
What to do if the Tax Computation is not computing?

  Answer:

It is strongly recommended to always be on the latest version of the tax module. If there is an issue with the module, always update first before applying any other recommended resolution.
  • Click here to view the latest product updates for the Corporate Tax Module for CaseWare

Two things can prevent the computation from computing:
  1. The Tax module has not been activated with the correct code
  2. The Tax Codes are incorrect

1. When the Tax Module has not been activated with the correct code:
  • To activate the module, click on the license information on the freeze pane just below your version number.
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  • You will be prompted for the activation code, enter it in and click on ‘’OK’’

2. The Tax Codes are incorrect
  • Close the Tax module, then navigate to the Document Manager and select Trial Balance
  • On the Working Trial Balance, right-click on the column heading and select Show | Tax Codes.
 
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  • Clear all the tax codes by selecting and clicking on ‘’Delete’’ from your keyboard.
  • Then go to Tools | Options.
  • The Options dialogue box will appear
  • Select Mapping | Autofill tab, ensure that the radio button to Autofill all account properties is selected
  • Click on ‘’Autofill Now’’
  • Then open the Tax module
 
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