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FAQ

SecWare | How do I setup Client Notes / Documents in SecWare?

Published:  28/07/2016
How do I setup Client Notes / Documents in SecWare?

  Answer:

  • Client Notes / Documents can be used to attach client documents (E.g ID copy, Proof of residence) to their profile in SecWare.
  • To open the Client Notes \ Documents screen select the concerned entity from the drop down list in SecWare.  

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  • In the tree view, select the Client Notes / Documents option. 
  • In the Client Notes / Documents dashboard you will be presented with a number tabs and buttons.

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  • Select the New Note button to add a note.
  • The subject field opens up for you to type in it.
  • Complete your new note information by filling in the Status, Due date, Description etc as per the screen below.
  • Click Save to continue.

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  • The new note appears on the Notes block at the top of the screen.
  • You can add additional notes as required.
  • You can use the search function to search for specific notes if your list of notes is lengthy.
  • Attachments  can be added to the notes by clicking on the Attachments tab.

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  • Click Add and Browse for the file you wish to attach for your folder.
  • The Note Audit tab allows one to keep track of all the modifications made to a specific note

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