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FAQ

Caseware Working Papers | How to resolve Jscript Line 572, Line 27 or Line 7 error

Published:  21/06/2023
NB: Make sure you still have the download packager used to install the templates.
  • Close all instance of Caseware
  • Navigate to C:\Program Files (x86)\Caseware
  • Double click into the following folders to delete the content inside (DO NOT delete the folders. Delete all the CONTENT WITHIN the folder )
    1. Template folder
    2. Library folder
    3. Document Library folder
    4. Scripts folder
User-added image
 
  • Provide permissions to the Caseware folder by placing the cursor on folder | Right-click and select Properties
  • Select the Security tab | click Edit | Permissions dialogue will open
  • Select all usernames under the group or username section
  • Select full control on the bottom of the screen 
  • Click Apply | Ok

User-added image
 
  • Once done go to your Installer Packager | Right click, run Setup icon | Run as administrator
  • (make sure its extracted and you are running it from your local machine ).
  • Click here for guidance with downloading installing templates
  • When installing make sure you start with the old templates first and end with the new templates:
  • Older version of templates install first:
  1. BizSuite  
  • Then new versions of templates must be installed last:
    1. SME
    2. IFRS            

 

  Instructions:

How to resolve Jscript Line 572, Line 27 or Line 7 error
 
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