Kindly note that our support team will be on training every Tuesday morning until 9am(SAST). Please access our knowledge base for further assistance


ITR14 | How do I activate the Create Button if it is disabled?

Published:  27/06/2023
In some cases, the below create (Blue plus) button will not be enabled. 

User-added image

There are several reasons why this might be the case. They include:
  • Either the upcoming tax year has not commenced and will only become available when the tax is open for submissions. 
  • It could be that the Tax Practitioner doesn’t have the Corporate Tax Product assigned to their profile that allows for the creation and submissions of ITR14. Simply contact your CaseWare Africa Account Manager to have this activated.  
  • The tax year does not fall within your client’s Admin Start / End year. Please select the correct admin start/end year as shown below:
User-added image



Rate this article: 
  (Popularity = 0/100, Rating = 0.0/5)

   Related Articles

Individual Tax Module | How can i edit ITR12 if the button is grayed out after upgrade? Caseware Working Papers | How to sort your Financial Statement pages by activating builder mode XBRL Lite | How to create a new file when using XBRL Lite Corporate Tax Module for Caseware | How do I activate/licence the CTM in my engagement file? view all...

Didn't find what you were looking for?

Watch a video

Check out our helpful video guides

Contact Support

Contact our support team
Caseware and the Caseware logo, are registered trademarks of Caseware International Inc. and are licenced for use to Caseware Africa and Adapt IT. © 2023. All rights reserved.

For more information, visit

If you would like to keep up to date with the latest Caseware Africa news:

LinkedIn   Twitter   Facebook   YouTube   Instagram   Google  

Copyright © 2024 | All Rights Reserved